If you tick the box to agree to our terms & conditions when booking a catering service with us, this is what you are agreeing to: 

  • By agreeing to our terms and conditions you are entering into a contract with Busy Bee Catering Limited. Busy Bee Catering Limited is a Scottish Registered Company under the company number SC625750 and registered address of 77 Renfrew Street, Clockwise Offices, Glasgow G2 3BZ. 

  • You have agreed to the included menu choices which we reserve the right to make small changes to if the key ingredients are unable to be sources due to reasons beyond our control. No alcoholic beverages will be served without a separate agreement relating thereto. 

  • You have agreed to make the appropriate arrangements including any associated expenses to arrange access for us to gain access to the venue no later than 2 hours prior to the serving time and 1 hour after the event for us to pack down. 

  • You are agreeing to make 50% payment of the total price quoted to confirm your booking. Only once this payment has been made will your event be officially booked. 

  • You agree to deliver your final guest count 2 weeks prior to the event. 

  • You agree to make the final payment of 50% of the full cost 2 weeks prior to the event. Failure of payment by this date will automatically cancel your event and the 50% deposit will be held to cover the cost of any losses. 

  • You agree to the minimum event fee of £200, if your total event cost is less than this, you can either add items to raise to the minimum fee or else the minimum cost of £200 will still be charged. 

  • You agree to full responsibility for all costs and/or deposits relating to the use of the venue and for obtaining any necessary permissions, authorisations or other requirement of caterer providing services at the venue.

  • You are agreeing to take full responsibility for any potential damage, theft or loss of our property occurring during the course of your event causes by any of your guests. Please note we have full general liability insurance relating to our services at the event. 

  • You are agreeing that in the scenario you require to cancel your event, you must provide written notice to us along with any required cancellation fee described as follows. Upon entering this contract, you understand that we the company, are committing time and resources towards the preparation for your event as well as ensuring your event date is staffed and availability is secured for your event. Thus cancellation would result in loss of income and lost business opportunities. Therefore, the following cancellation limitations apply. If you request cancellation of this contract 30 days or more before the event, we shall be entitled to 15% of the estimated total costs. If you request cancellation 14-29 days before the event, we shall be entitled to 50% of the estimated total costs. 

  • You understand that we work in compliance with all applicable local health department rules and regulations relating to food preparation and food service. 

  • You understand that for unforeseen circumstances we are unable to deliver the services as agreed to in this contract, we will refund your payment in full. We will also be responsible for any additional damages or compensation under these circumstances. 

  • You agree to not post any negative information about the other arising out of the contract or event on any online forum or website without providing advance written notice of the intended content thereof, and providing us with an opportunity to resolve any issues directly. 


We are committed to being in line with GDPR​, therefore if you have trusted with your contact information you should know: 

  • We have your information saved on a secure online system.

  • We will only use your information internally for the purposes that you have entrusted us to use it for and we will not share your details with any third parties.

  • We will dispose of your details if either requested to by you, or if we no longer require your information to complete any nature of business which we have committed to with you.